Website – Schedule an Appointment

Before You Begin

• The event must have Chat and Appointments enabled.
• Profile Sharing must be enabled for both users.
• If an app user does not see this in their app, it is likely turned off for their event.

Step 1: Open a Chat Conversation

• Navigate to Chats and open a one-on-one conversation.
• Appointments can only be created from a direct chat.

Step 2: Open the Appointment Scheduler

• Select the Calendar icon in the Chat header (Fig. 1).
• The Schedule Appointment window will open.

Fig. 1 - Schedule Appointment Window.

Step 3: Enter Appointment Details

• Enter the date, start time, end time, title, location, and notes.
• Select Send Request to submit the appointment.

After Sending

• The appointment appears inline in the Chat as Appointment Requested.
• The recipient receives a notification.

What Happens Next

• If accepted, the appointment is added to both attendees' schedules.
• If declined, the conversation remains open so a new time can be proposed.

Helpful Notes

• Appointments cannot be edited after sending.
• If changes are required, we recommend canceling the appointment and creating a new request.