Website Appointments for Event Planners

Appointments allow attendees to request and schedule one-on-one meetings directly through user-to-user chats on the event website.

This feature supports networking while maintaining attendee privacy.

Before You Enable Website Appointments

Appointments on the website require:

• User-to-User Chat to be Enabled.
• Chats must be active within the User Popup settings.
• Appointments can only be scheduled from User-to-User Chat conversations.

If Chat is disabled, users will not be able to create or receive appointment requests.

Where to Enable Appointments (Website)

Navigate to:

• Website module > Settings page > Users tab > User Popup sub-tab
• Scroll to the Chats section > Turn On Appointments options.
• Set Turn On Appointments to Yes to allow attendees to send appointment requests.

Important Behavior

• Organizers do not have access to see who is meeting with who.
• There are currently no appointment statistics or reporting available.
• Appointments and chat messages are attendee-driven and remain private.

Mobile App & Website Usage

If your event has an accompanying Eventscribe Mobile App:

• Appointments and chat messages are shared between the website and the mobile app.
• Users can create or respond to appointments from either platform.
• Appointments appear across both experiences.

Turning Off Appointments

Turning off appointments will:

• Stop attendees from creating new appointment requests.
• Apply to both the website and mobile app.
• Not remove existing appointments from attendee schedules or calendars.

If an issue occurs, you can immediately disable appointments by setting Turn On Appointments to No.

When turning off Appointments, existing meetings will remain visible on My Schedule for users.