Website – Cancel an Appointment Request

Before You Begin

• Appointments can only be canceled while the status is Appointment Requested.
• If the appointment has already been accepted, create a new appointment instead.

Step 1: Open the Chat Conversation

• Navigate to Chats on the event website.
• Select the attendee associated with the appointment.

Step 2: Open the Appointment Summary

• Select the Appointment Card within the conversation.
• Review the appointment title, date, time, location, and notes.

Step 3: Cancel the Appointment Request

• Select Cancel Appointment and confirm the action (Fig. 1).
• The appointment status updates immediately within the Chat.

Fig. 1 - Cancel Appointment Button.

After Canceling

• The appointment is not added to either attendee's schedule.
• The conversation remains open so you can continue messaging.

Helpful Notes

• Appointment requests cannot be canceled after they are accepted.
• All appointment activity remains visible within the Chat.