Excel Report Issues

Summary

Following the installation of a Microsoft security update released on July 12, 2016, users are unable to open Excel files downloaded from several websites, including EdgeReg.
The update is documented in the Microsoft article linked below:
https://support.microsoft.com/en-us/kb/3170008
 

Repro

After applying the MS Office update from Microsoft:
Microsoft Security Bulletin MS16-088 - Critical
Security Update for Microsoft Office (3170008)
Published: July 12, 2016
https://technet.microsoft.com/library/security/MS16-088

1. Create a report and export it as "Printable View" or "Export Details"
2. Open the report by Excel on Windows.
 3. Excel will show empty content.
 

Workaround

Note: We cannot advise on the settings or applied patches for Microsoft products. Please work with your internal IT department to determine the best course of action for users within your organization.

WE HAVE IDENTIFIED THREE WORKAROUNDS AS OPTIONS FOR OPENING EXPORTED REPORTS UNTIL THIS ISSUE IS FULLY RESOLVED:

1. Unblock access in File Properties. To do this:
- Right click on the file and choose Properties
- On the General tab, click Unblock
- Click OK
OR

2. Disable the Protected View setting within Excel. To do this:
-Open MS Excel
-Go to File > Options
-Click Trust Center (from the menu on the left)
-Click the 'Trust Center Settings' button
-Click Protected View (from the menu on the left)
-Remove the check mark next to "Enable Protected View for files originating from the internet"
-Click OK
-Click OK
OR

 3. Remove this specific MS update from the local computer