How to authenticate your domain

We recommend completing the domain authentication process in EdgeReg to improve the deliverability of messages sent through EdgeReg from your organization's email addresses. If you choose not to authenticate your domain, there is a chance that messages you send from within EdgeReg may not be delivered because they originated outside of your organization. 

Instructions:

  1. Launch EdgeReg from your events list in myCadmium
  2. Scroll to the bottom of the EdgeReg home page and select "Domain Authentication" under the Admin header
  3. Click "Add Domain"
  4. Enter in the domain name of the sender's email address and click Create. For example, if the sender will be registration@association.org, you would enter association.org.
  5. Once entered, you will be taken to a page that states "Validation Pending." From there, click on the "Share With Co-Worker" tab:
    1. Enter in the email address of a point of contact in your IT department.
    2. Update the default message text, if desired.
    3. Click Send Email

This will send that point of contact an email with the details they'll need to install DNS records. Once installed, this will allow emails from EdgeReg with your organization as the sender to be delivered. 

You can verify this process is complete and the domain authentication is working by returning to the Domain Authentication page and clicking the Verify button at the top.

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