Eventscribe Release 2026.09

This month's release may include product updates, new features, enhancements, essential bug fixes, and more.

Improvement

Mobile App – Major Improvements to Worksheet Load Time

We've updated the underlying structure of worksheets to significantly improve performance and usability. Worksheets that previously took up to 60+ seconds to load now typically load in 2–3 seconds, with noticeable improvements even for very large worksheets (1M+ rows).  Worksheets now load in the background, allowing you to continue using other areas of the application while the request is processing.  You can also cancel the request by closing the browser if needed.  In the past, users had to wait for the request to fully complete before they could use the application again.  Please note that no changes were made to how data is saved.  Be sure to save all updates before closing the browser, and avoid opening a new event while a worksheet is loading.  (September 1, 2026)

Mobile App - 26.09.01 (iOS & Android) – Required App Update for Eventscribe and all White-Labeled Event Apps

We are releasing an updated version of the Eventscribe app this week, along with all white-labeled event apps. It brings performance and reliability improvements that make getting around your event easier, plus bug fixes and security updates.

This update covers Eventscribe and all white-labeled event apps. The update is required, and users may see a prompt to install it when opening the app.

Eventscribe will be available Thursday, September 3 at 12:00 p.m. EDT. White-label apps are released separately—your project manager will let you know when yours is ready.

To confirm the version, open the container screen where users choose their event, go to Settings, and check the number above the bottom menu bar. It should read 26.09.01.

After the new version is available, users who do not update their app may experience missing content, trouble logging in, or the app not loading. If those issues continue after updating, users should delete and reinstall the app from the App Store or Google Play. (September 2, 2026)

Survey Magnet – Duplicate User Warning When Adding or Editing Users

In support of our unique user initiative, Survey Magnet now checks for existing users when you add or edit a user. If you try to save a user who already exists for the event (matched by email address, or by Member ID for SSO-managed accounts) you'll see a message that the user already exists and the record will not save. (September 2, 2026)

Survey Magnet – Removed Unused Account Creation Settings

We've removed the Account Creation Access settings from the Survey Magnet settings area. These options no longer affected how access behaved, and removing them gives administrators a cleaner settings screen without choices that had no effect. (September 2, 2026)

Survey Magnet – Login Style Setting Separated into Individual Settings

Previously, a single Login Style setting controlled several unrelated login behaviors. We've separated it into two distinct settings: Account Creation, which controls whether and how attendees can create an account, and Site Access, which controls how users gain access to the site. Splitting these out gives administrators clearer, more granular control over login behavior. Existing configurations were carried over automatically, so there is no change to how your current surveys behave. (September 2, 2026)

Fix

Scorecard – Membership Information Missing From Payment Integration Transaction Report

The Member column in the stock report wasn't showing a submitter's Membership ID, leaving the field blank for people who paid at the member rate.

The stock report now pulls in the Membership ID correctly, so the Member column displays the right value for submitters who paid at the member rate. (September 1, 2026)