If the sales features are included in your contract, the event organizer can sell Lead Capture to exhibitors through the Lead Capture Exhibitor Portal. Alternatively, the event organizer can process a payment administratively. Note, exhibitor self-service is the preferred sales method since exhibitors automatically agree to all terms and policies during checkout. For more information about administrative sales, read this article.
Settings
The following settings must be configured in order for exhibitors to make purchases:
- Payment Processing (must be configured by a Cadmium Staff member)
- Pricing – Set Lead Capture license and Developer Kit pricing tiers
- Receipt – Configure billing details that display on the receipt and order confirmation
IMPORTANT NOTE
This information is required for exhibitors to make purchases. If these settings are not configured, the booth admin will see a 'Purchasing Unavailable' banner in the Lead Capture Exhibitor Portal.
Additional Settings:
- Contact Information (required) – Provide support contact details for exhibitor questions
- Terms & Policies (recommended) - Add custom, event-specific terms and policies
Exhibitor Portal Sales
In the Lead Capture Exhibitor Portal, the booth admin will see a customized experience based on their Lead Capture type. For more information about Lead Capture types, read this article.
Licenses
If Type is License, the exhibitor will follow these steps to purchase licenses in the Lead Capture Exhibitor Portal:
- Select the Purchase License button.
- The exhibitor will see the license pricing grid with active tiers.
- Enter the License Quantity.
- Select the Proceed to Checkout button to advance to the order summary and checkout screen.
- The system will automatically apply the first and additional license pricing based on whether the booth has existing licenses.
- Complete the payment form and select the Submit button.
- An order confirmation email will automatically be sent to the booth admin. If the billing email entered on the payment form is different from the booth admin, that email will be cc'ed.
- Download the receipt on the Receipts page.
- View licenses on the Licenses page; it may take a few minutes for licenses to be provisioned and the page may need to be refreshed.
Developer Kit
If Type is Developer Kit, the exhibitor will follow these steps to purchase a Developer Kit in the Lead Capture Exhibitor Portal:
- Select the Purchase Developer Kit button.
- The exhibitor will see the Developer Kit pricing grid with active tiers.
- In the Recipient Name field, enter the name of the third-party developer implementing the Developer Kit.
- Select the Proceed to Checkout button to advance to the order summary and checkout screen.
- Complete the payment form and select the Submit button.
- An order confirmation email will automatically be sent to the booth admin. If the billing email entered on the payment form is different from the booth admin, that email will be cc'ed.
- Download the receipt on the Receipts page.
- View documentation and the booth's unique API Key on the Developer Kit page to share with the third-party developer; it may take a few minutes for the API Key to be provisioned and the page may need to be refreshed.
IMPORTANT NOTE
When emailing an API Key to an exhibitor, we strongly recommend using a secure password sharing service; there are free options available such as Onetime Secret. Be sure to include a link to the Developer Kit API documentation in your email.
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