Configuring Lead Capture Contact Information Settings

LIMITED RELEASE

Lead Capture is available to only certain customers at this time.  If you are a Cadmium customer interested in using Lead Capture, please engage with your Account Manager or Project Manager to determine feasibility.  If you are an exhibitor, contact your event organizer to determine the Lead Capture options for your event.

The event organizer can configure contact information settings in the Lead Capture Admin Portal by navigating to the Contact Information tab on the Settings page.

IMPORTANT NOTE

This information is required for all events. If sales are enabled and these settings are not configured, the booth admin will see a 'Purchasing Unavailable' banner in the Lead Capture Exhibitor Portal.

Enter the email address and phone number that exhibitors will use to contact customer support. At a minimum, an email address is required (Fig 1).

Image of Contact Information tab.

Fig. 1 - Contact Information.

Contact information is included in the Lead Capture Exhibitor Portal's support section (Fig. 2). If sales are enabled, this information is also included in the auto-generated order confirmation email.

Image of Support tab.

Fig. 2 - Support tab.

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