Adding & Updating Questions for Lead Capture

LIMITED RELEASE

Lead Capture is available to select customers. If enabled for a customer account, you will be contacted by your Project Manager with more information. If available to exhibitors, you will be notified by the event organizer.

In the Lead Capture Exhibitor Portal, exhibitors can create custom questions for booth staff to associate with their leads in the Lead Capture Mobile App. 

Exhibitors can add single-answer (multiple-choice) and multiple-answer (checkbox) questions to help booth staff qualify their leads. 

For example, if you were a publishing company, you might use questions like: 

What type of publications are you interested in? (Check all that apply.)

  • Books
  • eBooks
  • Online blogs
  • Magazines

How did you hear about us?  

  • Podcast 
  • Email List  
  • Web Search 
  • Referral  

Add a Question

  1. Navigate to the Questions tab.
  2. Select the Add button and choose Checkboxes or Multiple Choice from the dropdown to open the Add Question panel. 
Lead Capture Exhibitor Portal questions page with Add button highlighted


  1. Enter the question and answer options.
  2. By default, the system provides two answer options.
  3. To add more options, select Add Checkbox/Multiple Choice Option.
  4. To remove an option, select the trash can icon.
  5. When you're finished entering the question and answer options, select the Save button.
Lead Capture Exhibitor Portal questions page with Question Panel highlighted

NOTE

At least one answer option is required.

CADMIUM RECOMMENDS

While there isn’t a limit to the number of questions you can add, we recommend no more than five (5) questions with five (5) answer options each for the best Lead Capture Mobile App experience. 

Edit a Question 

  1. Navigate to the Questions tab. 
  2. Select the question row to open the Question Details panel. 
  3. Select the Edit button.
Lead Capture Exhibitor Portal with Question and Edit button highlighted


  1. Update the question and/or answer options. 
  2. Select the Save button.
Lead Capture Exhibitor Portal Questions page with edited question and save changes highlighted.

NOTE

If the question has already been associated with a lead by a booth staff person, the updated question and/or answer options will be reflected in reports. 

Remove a Question 

  1. Navigate to the Questions tab.
  2. Select the question row to open the Question Details panel. 
  3. Select the Remove button.
Lead Capture Exhibitor Portal with Question and Remove button highlighted


IMPORTANT NOTE

The removal of a question or answer option cannot be undone. Once removed, it will no longer display as an option in the Lead Capture Mobile App. However, if it was previously associated with a lead, it will still appear in reports. 

NOTE

Updates may take a few minutes to be reflected in the Lead Capture Mobile App.

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