Cancellations Report

To view a spreadsheet of all cancellations, navigate to the Reports page and select Cancellations under the Participants header (Fig. 1).

Reports dashboard with Cancellations Report highlighted

Fig. 1 - Cancellations Report in the Reports Dashboard


Before exporting the report, a pop-up window will open to give you the options of:

  1. Filtering by payment status (all; paid; unpaid)
  2. Showing items cancelled (as there may be registrants who have only cancelled specific items and not cancelled their entire registration).


Payment status pop-up


Once exported, the report will include columns for:

  • Transaction Time (Cancellation Time)
  • Registration Time
  • First Name
  • Last Name
  • Company Name
  • Registrant ID
  • Status (PAID/UNPAID)
  • Phone
  • Email
  • Amount Paid
  • Amount Refunded
  • Notes

Sample Cancellations Report in Excel



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