You can send to a predefined group or a customized version of one. The following recipient group types are available – this will depend on the application.
The Recipients step (Fig 1), lets you choose who will receive the campaign. You select from predefined contact groups associated with your event.
Fig. 1 - The Recipients section
Recipient groups
Sorting the recipient list
Inside the recipient selection popup, the contact list can be sorted to help you find and review who is included. Click any column header to sort by that field. Sorting does not filter or remove contacts — it only changes the display order.
IMPORTANT NOTE
Filtering is not available in the recipient's popup. If you need to reach a specific subset of contacts, use a Custom group that has been set up for that purpose.
Once you have selected your recipient group, click Continue to proceed to Step 4 — Review and Test
Last modified May 11, 2026
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