Logging into Elevate

IMPORTANT NOTE

Elevate access is currently being released in phases. As a result, the features and processes described in this article may not yet be available to all organizations. Availability will vary depending on your organization’s rollout status during the transition period.

Elevate uses Cadmium Identity as its secure login system. When you log in to Elevate, you will be redirected to Cadmium Identity to verify your account before being returned to the Elevate platform.

Your Cadmium Identity account and your Elevate account serve different purposes. Cadmium Identity manages your login credentials, while your Elevate account stores your courses and learning activity. Think of your Cadmium Identity account like a key. It is how you get through the door. Your Elevate account contains everything inside, including your courses, progress, and history.

NOTE

If your organization uses Single Sign-On (SSO) to access the LMS, the login process described in this article does not apply to you. Please contact your administrator for assistance. Additionally, Platform Administrators can customize site access within their LMS, so your experience may vary slightly from the steps outlined below.

Step 1: Access the Elevate Site

Navigate to the Elevate website and click the Log Inbutton.
- If sign up is enabled on the Elevate site, you will see a Log In / Create Account button.

Step 2: Enter Your Email Address

You will be redirected to Cadmium Identity.
Enter the email address you want to use to access Elevate.
- If sign up is disabled in Elevate, be sure to use the email address associated with your Elevate account.

Step 3: Sign In or Create Your Account

After entering your email address, one of the following will occur:

If you already have a Cadmium Identity account:

Enter your password and complete the login process.

If you do not have a Cadmium Identity account:

You will be prompted to create one. Follow the steps to set up your account.

NOTE

For more information, please refer to the related Cadmium Identity articles.

Step 4: Return to Elevate

Once you have successfully logged in to Cadmium Identity, you will be redirected back to Elevate.

If sign up is enabled in Elevate, your Cadmium Identity account will automatically generate a new Elevate account.
If your account has been granted access, you will be logged in and returned to the page you originally attempted to access.

If You Cannot Access Elevate

Some Elevate sites have sign up disabled, which requires users to already have an Elevate account to access site content. In this case, you may be able to log in to Cadmium Identity but still receive a "no access" message when redirected back to Elevate (Fig. 1).

Fig. 1 - No Access Message.

We recommend first confirming that you are using the correct Elevate account. You can use the Switch Account button to try a different account or contact your platform administrator to request access. Once access has been granted, try logging in again.

You may also contact the Event Organizer or Platform Administrator to request access.

Last modified Mar 31, 2026