Create a Template Email

Email templates allow administrators of Logistics to quickly send previously constructed emails to team members.  Templates can be used multiple times and are available in all Logistics projects your organization has purchased. To create an email template, follow the steps outlined below.

Find the email you would like to create a template for within your "Draft Emails" bucket.  If you would like to create a template for an email that was previously sent, first copy the sent email to draft.  Locate the sent email, select the row, and select the "Copy to Draft" button.  The sent email will now be listed within the "Draft Emails" bucket (Fig. 1).

Image of Copy to Draft Button.

Fig. 1 - Copy to Draft Button.

Once the email is within the 'Drafts' bucket, select the row for the email and select the "Duplicate" button (Fig. 2).

Image of Duplicate Button.

Fig. 2 - Duplicate Button.

On the next pop-up window, select the "Template" button (Fig. 3).

Image of Template Button.

Fig. 3 - Template Button.

The email will now be listed under the Templates bucket of emails.  When you choose to use any of the Templates, select the row for the email and select the "Copy to Draft" button (Fig. 4).

Image of Copy to Draft Button.

Fig. 4 - Copy to Draft Button.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article