Deleting a Merchant Account

To delete a merchant account,

Navigate to the Eventscribe product Settings menu.
Expand the General tab.
Then, select Payments menu.
Next, select Configure Cadmium Payments to access the list of configured merchant accounts.

Scorecard Settings - General - Payments - Configure Cadmium Payments Button Highlighted

Find and Select the merchant account that you wish to delete.
This will launch the Edit Merchant Account page.

Cadmium Payments Merchant Account Dashboard with Merchant Account Selected

Select the red ‘Delete’ button at the top of the page.

Edit Merchant account page with Delete selected

WARNING NOTE

Please be aware that deleting a merchant account will remove the ability for all of your events to use the merchant account.

Select ‘Delete’ on the button on the pop-up window to confirm that you wish you delete this merchant account.

NOTE

Deleting a merchant account will not delete transactions associated with that merchant account. Any transactions associated with a deleted merchant account will still be reflected in the Cadmium Payments transaction list and throughout all Eventscribe applications.

Last modified Jan 23, 2025