Cancel An Option

To Cancel an Option:

To cancel an option, fast search the registrants name and click on the (B) located next to there name. This will take you to the registrants "Transaction History". To cancel their registration, click the "Cancel" button at the bottom of the screen. Uncheck the items that you DO NOT want to cancel, leaving only the items you want to cancel checked.

If the Registrant Paid by Credit Card A pop up will appear that allows you to choose which registration items you would like to cancel, whether you would like to charge the preset Refund Penalty(see Set a Refund Policy on how to set one up), and whether you would like to refund to the credit card.

If the registrant Paid by Check or Cash- A pop up will appear that allows you to choose which registration items you would like to cancel and whether you would like to charge the preset Refund Penalty. After canceling the registration, a positive balance will display in the transaction history. At this time, a check will need to be cut for the refund. Once the check has been cut, you can record the refund by clicking the "Add Transaction" button at the bottom of the screen. Here you can choose "Refund by Check" and the amount that was refunded. (NOTE: Entering "Refund by Check" does not, itself, refund the positive balance. A physical check must be cut. This function is for accounting purposes only.)