Cadmium Identity - Verifying Your Email Address

Before you can finish setting up your account, Cadmium Identity needs to confirm the email address belongs to you. It does that by sending you an email with a verification link.

The Verify Your Email Address screen appears while you wait, and shows the email address the verification email was sent to. If that isn’t the email address you meant to use, start over with the correct one. You may need to open an incognito window or clear your cookies to do so.

Otherwise, check your email for a message from noreply@gocadmium.com, then open the link inside it. Verification links expire after 24 hours and can only be used once, so use the most recent email you received.

Open the verification link in the same browser you started in. That’s the only browser that knows where you came from and where you’re headed.

If you open it somewhere else, your email address still verifies correctly and nothing is broken. You just won’t be sent back to the application automatically, and you’ll land on the “You’re all set!” screen instead. Read Getting Redirected to the Application to get back on track.

If the verification email never arrives, read Email Delivery Troubleshooting.

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